Since we are convinced of the unique riding feeling of our bikes with cyfly drive and the quality of our products, we guarantee you a thirty-day right of return.
No matter if you buy online or at our dealers.
If you make use of the right of return, you can return your Möve bike to one of our dealers or have the bike properly packed and picked up by our shipping service.
The purchase amount will then be credited to your account immediately.

The return shipment within Germany costs 69,95€ and within Europe excluding Germany costs 89,95€.


Maintenance & Repair
We offer a 5 year warranty on every Möve bike frame and our cyfly drive. We offer the conventional 2 year manufacturer's warranty on all bicycle components.For maintenance and repair services you can contact our local dealer at any time. Warranty services and the first year service (inspection) are taken over by us.
This does not apply to the usual product durability of wear parts.

If you have any further questions, you can contact us by telephone during the opening hours listed below or write to one of our service staff members via live chat.

Monday 8:00 – 18:00
Tuesday 8:00 – 18:00
Wednesday 8:00 – 18:00
Thursday 8:00 – 18:00
Friday 8:00 – 18:00

Telefphone +49 (0) 3601 8888710

14 cent/minute incl. VAT from the German landline network. Calls via mobile networks may incur higher costs.